Our Online Customer Service Team will be happy to assist you for eligible returns, return instructions and the return shipping address. Only products purchased on kadocream.com may be returned. Please contact us at info@fraichebeaute.com via email.

If for any reason you are not happy with your purchase on kadocream.com, you may return the unused portion to us for a refund within 30 days of your purchase.

• Our Online Experts will be happy to help you find a product to better suit your needs—or refund your purchase price, minus shipping &handling fee.
• To prepare your return package, please email our customer service team with your purchase order number.
• Follow the shipping instructions provided in the email to send your return package.

For your protection and to ensure prompt delivery, we recommend that you send your return via UPS or insured Parcel Post. Your return will be processed promptly. Business days are from Monday to Friday, excluding federal holidays within the United States. An email will be sent to confirm receipt and processing of your return request.

Please note: Only products purchased on kadocream.com may be returned for refund.

If you have questions about returns, please contact us via email at info@fraichebeaute.com